Online Business Manager (OBM)

Overview

Part-Time (high potential to scale up to full-time)

Responsibilities

• Oversee, optimise, and manage business systems and tech stack (primarily Go High Level).
• Build and maintain automated workflows and pipelines for lead nurturing, onboarding, task assignments, and follow-ups.
• Document and refine standard operating procedures (SOPs) to ensure consistency across departments.
• Manage client invoicing cycles, ensuring accurate, timely issuance and follow-up of all invoices.
• Maintain oversight of client and contractor agreements, ensuring contracts are up to date, correctly stored, and in line with business policies.
• Liaise with clients regarding billing queries and coordinate with the Managing Director for any exceptions or updates.
• Team & Project Coordination
• Use tools like ClickUp and Slack to ensure all team members are aligned and accountable for their deliverables.
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