Online Call Center Associate – Chat & Phone Support

The Elite Job is seeking a dedicated and customer-focused Online Call Center Associate to provide exceptional support through chat and phone interactions. As a key member of our customer service team, you will handle customer inquiries, resolve issues, and ensure a seamless experience for our clients. If you have excellent communication skills, a problem-solving mindset, and the ability to multitask in a fast-paced environment, we encourage you to apply.

• Provide real-time chat and phone support to customers with inquiries regarding products, services, and accounts.
• Resolve customer issues efficiently by identifying their needs and providing appropriate solutions.
• Maintain accurate records of customer interactions in the companys database.
• Escalate unresolved queries to the appropriate departments while ensuring customer satisfaction.
• Follow company policies and guidelines to mainta...