Job Description

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available for the Online Client Advisor, who will be part of the Global E-commerce department,based in our Headquarter in Milan.

Main activities and responsibilities:

  • Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;

  • Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Dolce&Gabbana history and heritage in accordance with the Dolce&Gabbana selling ceremony;

  • Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales;

  • Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportuni...

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