Job Description

Ready to drive seamless operations and deliver outstanding service to our customers? We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact

As an Online Exams & Customer Experience Assistant - German Speaking, your tasks will include the following:

Customer Service:

  • Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
  • Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

    • Online Proctoring:

  • Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
  • Enforce e...

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