Online Executive

Summary:

A leading travel accessories brand is seeking an Online Executive under Sales and Marketing to manage day-to-day operations across major Philippine e-commerce platforms. This role supports marketplace performance, order fulfillment, and digital marketing initiatives while working closely with the E-Commerce Manager and external partners.

Responsibilities:

Marketplace & Order Management

• Create, upload, and maintain accurate product listings across Shopee, Lazada, and TikTok Shop.
• Monitor inventory levels and coordinate with internal teams to avoid stockouts or overselling.
• Manage order processing, shipment tracking, and coordination with logistics partners.
• Handle order-related concerns such as cancellations, returns, and refunds, or escalate as needed.
• Update listings for promotions, bundles, and seasonal campaigns.

Content & Merchandising Optimization

• Optimize product listin...