Online Marketplace Manager

Job Description

1. Order & Inventory Management

• Monitor daily order flow across quick commerce, marketplaces, and other trade channels.
• Coordinate with warehouse teams to ensure accurate order fulfillment and timely dispatch.
• Identify, track, and resolve order discrepancies, delays, in delivery.

2. Logistics & Dispatch Coordination

• Manage pick-ups and deliveries in coordination with logistics partners and channel teams.
• Ensure dispatch accuracy, adherence to packaging standards, and SLA compliance.
• Troubleshoot delivery-related issues and drive timely resolution.

3. Platform & Channel Operations

• Appointment bookings and rescheduling across platforms.
• Generate and manage ASN’s as per channel requirements.

4. Performance Tracking & Reporting

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