Onsite & Dispatch Technician (All Genders)

Overview

Job description:

Job Description

Responsibilities

• Resident Technicians: 4+ years of experience; expertise in AV systems, hardware support, and network troubleshooting.
• Dispatch Technicians: 2+ years of experience; capable of troubleshooting diverse technical issues across locations.
• We have to work during local business hours of that specific location. Expertise on local language with English written and communication expertise
• Experience with troubleshooting and managing AV systems (Crestron, Extron, Teams Rooms).
• Strong communication skills, with a customer-focused approach to resolving issues.
• Ability to adapt to evolving environments, displaying flexibility and innovation in service delivery.
• Provide first-level onsite support for hardware, AV systems, device management, and basic networking.
• Act as the primary point of contact for onsite support, including...