Onsite Graveyard Call Center Scheduler — Forecast & Staffing

A staffing solutions provider in Pasay seeks a Call Center Workforce Scheduler to manage scheduling and ensure efficient resource allocation. The ideal candidate will have at least one year of experience in a BPO environment, strong skills in capacity planning, and proficiency in IEX scheduling software. Responsibilities include creating forecasts, monitoring staffing levels, and conducting departmental meetings to maintain service levels.
#J-18808-Ljbffr