Job Description

A leading technology firm in the United Kingdom is seeking a Technical Support Specialist to provide hands-on support for end-users and assist in maintaining IT systems and network infrastructure. Key responsibilities include troubleshooting hardware and software issues, installing and configuring software and devices, and managing incidents. Ideal candidates will have a good knowledge of Active Directory and SCCM, with strong problem-solving and customer service skills. Certification in CompTIA A and Microsoft Fundamentals is preferred.
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