Job Description
Full time position
Mon - Fri
09:00 - 17:30
working days except Bank Holidays. Covering early and late support hours on local rota, on a customer site. Working from Home or Version 1 office when not on Customer site.
This role requires you to be onsite 5 days per week.
Must be eligible for CTC clearance
Role Summary
Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provid...
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