Job Description
A leading IT services provider in Malaysia is looking for an IT Support Specialist to manage daily IT support tasks, including handling Request/Incident tickets from the ServiceNow platform. The ideal candidate will have a Degree or Diploma in IT, along with 1–3 years of hands-on IT support experience. Strong troubleshooting skills are essential, along with knowledge of network and infrastructure support. The role involves both administrative tasks and direct support of hardware, ensuring smooth IT operations for the global team.
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