Onsite Manager

Description - External

The Onsite Program Manager partners with the client’s site management team. Serves as a liaison between the customer, Manpower, and Field Operations by understanding customer needs, leveraging and furthering business relationships, leveraging best practices, and acting as a business consultant to customer's key management.

• Coordinates, develops, administers, and facilitates activities designed to support the operational excellence and SLA deliverables of the program.

• Provides on-going process improvement activity, recommendations and suggestions on enhancements to improve the day-to-day administration and strategic operations of site.

• Point of escalation and resolution for customer issues and problems.

• Create and deliver reports on a timely and consistent manner.

• Monitor/Audit account contract compliance and ensure compliance to contract renewals and expansions to all lines of business. <...