Onsite Manager - Toronto Pearson

We are Wait n’ Rest — one of the fastest-growing airport hospitality companies in the region. We operate Smart Rooms inside major hub airports, redefining how travelers rest, recharge and move through their journey through technology, efficiency and thoughtful design. And now, we’re expanding into Toronto Pearson International Airport (YYZ).

We build smart, modern, seamless environments powered by tech, clear processes and people who care. At YYZ, you’ll be part of the team that brings this vision to life.

What You’ll Do

• Lead and coordinate all operations at our YYZ location.
• Track KPIs, revenue, schedules and service quality to ensure smooth daily performance.
• Maintain relationships with airport partners and ensure all regulatory requirements are met.
• Manage and develop a team of supervisors and staff: training, schedules, performance, coaching.
• Support VIP passengers and reso...