Onsite Service Technician

We are seeking a experience onsite technician to join our team. As a onsite Technician, you will be responsible for installing, repairing, and troubleshooting our products to ensure optimal performance and functionality. You will have chance to work on a variety of Prism products. The ideal candidate has a strong technical background, excellent problem-solving skills, and a commitment to providing high-quality service to our customers.
Responsibilities{{:}}
Provide onsite technical support and assistance to customer in resolving hardware and software issue
Diagnose and troubleshoot technical issues, including mechanical, electrical, and software related problems
Repair or replace faulty components at customer side
Maintain detailed of service records, repairs and equipment inventory
Follow safety protocols and guidelines to ensure a safe working environment
Provide excellent customer service by addressing client inquiries and resolving issues promptly
Collaborat...