Job Description
Overview
Onsite Support Engineer – Lübeck (with on-call support in Hamburg)
German C1/C2
English B2
We are looking for an experienced Onsite Support Engineer to join our team in Lübeck. You will work directly on the customer site (factory environment) and occasionally support offices in Hamburg through on-call coverage. The role combines hands-on technical work, user support, and close collaboration with internal teams.
Responsibilities
End-user support You provide technical help on site, solving hardware, software and connectivity issues. You support VIP users, assist during urgent situations, and help new employees get up to speed during technical onboarding. You also follow internal procedures when cybersecurity incidents appear.
Workstation & device management You take care of imaging, configuration and preventive maintenance. You manage licences, user profiles and permissions, and ensure that all IT assets are healthy, secure and up to date.
Meeting rooms &...
Onsite Support Engineer – Lübeck (with on-call support in Hamburg)
German C1/C2
English B2
We are looking for an experienced Onsite Support Engineer to join our team in Lübeck. You will work directly on the customer site (factory environment) and occasionally support offices in Hamburg through on-call coverage. The role combines hands-on technical work, user support, and close collaboration with internal teams.
Responsibilities
End-user support You provide technical help on site, solving hardware, software and connectivity issues. You support VIP users, assist during urgent situations, and help new employees get up to speed during technical onboarding. You also follow internal procedures when cybersecurity incidents appear.
Workstation & device management You take care of imaging, configuration and preventive maintenance. You manage licences, user profiles and permissions, and ensure that all IT assets are healthy, secure and up to date.
Meeting rooms &...
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