Job Description
We´re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a IT Engineer
Objectives of this role
Adhere to following processes as per the defined SLAs or KPIs.
- Event detection, Categorization, responding and closure.
- Service Request Handling.
- IT Incident categorization, initial triage, escalation, and resolution (within scope) as per the SOPs/runbook.
- Access Request handling.
- Delivery Assurance: Adhere to defined support and quality processes as per the floor management guidelines, Run books &...
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a IT Engineer
Objectives of this role
Adhere to following processes as per the defined SLAs or KPIs.
- Event detection, Categorization, responding and closure.
- Service Request Handling.
- IT Incident categorization, initial triage, escalation, and resolution (within scope) as per the SOPs/runbook.
- Access Request handling.
- Delivery Assurance: Adhere to defined support and quality processes as per the floor management guidelines, Run books &...
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