Job Description
**Role Purpose**
This role provides quality solutions by supporting a variety of professional, technical and analytical duties in the operation of enterprise, client/server and networks. Assignments include work in the areas of user and systems requirements and analysis, computer systems, network support, system maintenance, and data/database analysis/administration.
**͏**:
Responsibility Summary:
- Analyze, detect, identify and correct technical problems and deficiencies by supporting
- Monitor and collect data on systems performance.
- Schedule and coordinate vendor maintenance and repair activities
- Perform Change functions to assure maximum performance and reliability
- Develop, enhance and maintain documentation for Command Center
- Facilitate bridge/war rooms for incident triage resolution
- Provide voice technical support
**͏**:
**Skills**:
- Operating Systems knowledge: Windows, RedHat
- Networking Technologies knowledge: LAN/WAN, DNS,...
This role provides quality solutions by supporting a variety of professional, technical and analytical duties in the operation of enterprise, client/server and networks. Assignments include work in the areas of user and systems requirements and analysis, computer systems, network support, system maintenance, and data/database analysis/administration.
**͏**:
Responsibility Summary:
- Analyze, detect, identify and correct technical problems and deficiencies by supporting
- Monitor and collect data on systems performance.
- Schedule and coordinate vendor maintenance and repair activities
- Perform Change functions to assure maximum performance and reliability
- Develop, enhance and maintain documentation for Command Center
- Facilitate bridge/war rooms for incident triage resolution
- Provide voice technical support
**͏**:
**Skills**:
- Operating Systems knowledge: Windows, RedHat
- Networking Technologies knowledge: LAN/WAN, DNS,...
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