OpenText Developer and Support Analyst-- JASDC5731844

• The OpenText Developer and Support Analyst is responsible for providing break/fix support, system administration, development/enhancement, upgrades, patching, quality assurance, and technical documentation across the OpenText Content Management/Content Server, Extended ECM, and Process Automation/AppWorks platforms.

Responsibilities (included but not limited to):

• Install, configure, and support OpenText applications (Content Management/Content Server, Extended ECM, Records Management, Physical Objects, Process Automation/AppWorks, Email Management, OTDS, Archive Center, OpenText Intelligent Classification/Magellan Text Mining/Auto-Classification, etc.).
• Perform application upgrades, patching, and migrations for OpenText environments.
• Design, develop and maintain new applications, reports, templates, and workflows.
• Troubleshoot and resolve issues related to performance, system failures, or te...