Job Description

Required Skills and Qualifications:

• Bachelor’s degree in Engineering, Healthcare Administration, Statistics, or related field; Master’s preferred.

• Certified Lean Six Sigma Black Belt (ASQ/IASSC or equivalent); COPC/ISO knowledge a plus.

• 4+ years total experience with 3+ years in healthcare BPO/RCM/payer/provider processes.

• Proven track record delivering multiple high-impact projects with quantified benefits in a high-volume

operations environment.

• Strong knowledge of HIPAA, PHI handling protocols; exposure to payer policies and US healthcare revenue

cycle preferred.

• Proficiency with statistical tools (Minitab/R/Python—analysis), BI (Power BI/Tableau), and Excel at advanced

level



**About The Cigna Group**



Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health ca...

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