Operation Engineer

Position Description:

This role requires installation and configuration of the application, diagnosis of application faults and solving technical and applications problems, either over the phone or email communication.

Your future duties and responsibilities:

. Work includes handling incoming issues from users worldwide, supporting other service delivery areas with system/database competence, developing or supporting the development of new technical solutions and improving the current services.
. Expertise in trouble shooting combined with a solid understanding of how the application works in the environment is a key success factor.
. This role requires installation and configuration of the application, diagnosis of application faults and solving technical and applications problems, either over the phone or email communication.
. This role is responsible to comply with security policies and procedures of our client/comp...