Job Description

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  • Manage daily e-commerce operations across platforms (Shopee, Lazada, TikTok Shop, Shopify, etc.).
  • Oversee day-to-day fulfilment of all customer orders and internal stock movements
  • Coordinate with 3PL warehouse, packing, and courier service providers for smooth delivery.
  • Oversee inventory control: stock monitoring, replenishment, and reporting.
  • Ensure product listings are updated (pricing, stock availability, promotions).
  • Track order status, handle returns/exchanges, and resolve operational issues.
  • Support marketing and sales teams during campaigns (flash sales, festive promos, vouchers, internal sampling and etc.).
  • Prepare operational reports on sales, inventory, and order performance.
  • Ensure compliance with platform rules, company SOPs, and service level agreements.
  • Identify process improvements to optimize efficiency and customer experience.
  • Provide administrative support to management ...

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