Job Description
We are looking for a dedicated Operations Executive to support the day-to-day operations of our service apartment. This role plays a key part in ensuring smooth operations, high service standards, and positive guest experiences.
Key Responsibilities:
- Coordinate daily operations including housekeeping, maintenance, and front-of-house guest services
- Assist in scheduling and supervising housekeeping and maintenance teams
- Handle guests' enquiries, requests, and feedback professionally and promptly
- Conduct daily inspections of apartments and common areas to ensure cleanliness and functionality
- Monitor inventory levels of supplies and amenities to prevent shortages
- Prepare daily, weekly, and monthly operational reports (occupancy, maintenance issues, guest feedback, incidents)
- Manage administrative duties such as updating records, processing invoices and delivery orders
- Carry out ad-hoc tasks as assigned by ...
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