Operation Manager

Operation Manager (InPatient)
Job Description
The incumbent will be responsible for the management of assigned inpatient ward(s) across the continuum of care, and achieving stated outcomes in execution of strategic priorities including coordination and implementation of projects / initiatives related to existing clinical or operations systems and/or workflows so as to bring about improvement to inpatient processes, inpatient experience and operational efficiency .
Scope of Work
• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
• Work with other department stakeholders to ensure a positive experience for inpatients throughout the continuum of care.
• Responsible for devising innovative services to continually improve service levels and delight patient experience.
• Assist with the...