Operation Supervisor

Responsibilities

• Job Description: Supervise and manage daily cleaning operations
• Lead and coordinate a team of 10 - 12 cleaners
• Create and maintain deployment schedules
• Ensure daily attendance and arrange replacements when necessary
• Transport cleaners to job sites
• Handle attendance tracking and timesheets
• Manage feedback and complaints from customers professionally
• Oversee inventory and ordering of cleaning supplies and equipment
• Provide training, support, and discipline to cleaners

Job Requirements

• At least 3 years of experience in a cleaning operations supervisory role
• Strong leadership and organizational skills
• Ability to respond quickly to emergencies or schedule changes
• Bilingual skills in English and Mandarin preferred for communication with team and clients