Job Description

Job Title
Tech Ops Engineer (AWS Hosted Systems)
Experience Level
3–5 years
Job Summary
We are seeking a Tech Ops Engineer with 3–5 years of experience supporting AWS-hosted, mission-critical systems. This role has primary operational responsibility within a designated region, providing 24×7 support coverage through structured handoff and collaboration with a global operations team across APAC, EMEA, and AMER, while ensuring 99.95% system availability and performance.
The ideal candidate will work closely with Support Operations and Implementation teams to commission, monitor, and maintain hosted systems serving both regulated industries (Pharma, Food & Beverage, Life Sciences) and non-regulated industries (Oil & Gas, Industrial, Energy).
Key Responsibilities
Operations & Support
- Provide 24×7 Tech Ops support for AWS-hosted production systems across global regions (APAC, EMEA, AMER)
- Monitor system health, availability, performance, and capacity to meet...

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