Job Description

Key Responsibilities

  • Create and maintain performance dashboards to track core metrics such as service levels, speed, efficiency, and capacity utilization.
  • Support short-term and mid-term planning for demand, capacity, and operational resources.

Tasks Involving Data Analysis


  1. Analyze data from different sources using tools like SQL or ETL to identify trends and areas of improvement.

  2. Work closely with regional teams to ensure accuracy in data collection.

    Business Intelligence Requirements

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