Job Description

Job Title: Operations Excellence Lead

A leading Technology firm in UAE seeks an Assistant Manager for Operations Excellence. The role focuses on transforming contact center operations through process reengineering and automation.


About the Role:


The successful candidate will be responsible for developing, implementing, and maintaining efficient operational processes to drive business growth.


Key Responsibilities:


  • Transform contact center operations through process reengineering and automation.

Rewards & Benefits:


The position requires collaboration with cross-functional teams to enhance customer experience.
ONLY UAE NATIONALS WILL BE CONSIDERED.

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