Operational Excellence Manager

At the heart of our business is a commitment to delivering exceptional results and exceeding customer expectations.

About Our Vision

• We aim to inspire people to win in ways that make their lives better.

About This Key Role

This role involves leading and developing sales teams for outstanding operational performance, customer service delivery, and commercial standards. 

Responsibilities:

• Lead store sales teams to achieve outstanding results through effective communication, coaching, and mentoring. 


• Maintain high levels of customer satisfaction by ensuring excellent customer service standards are met. 


• Analyse data to inform strategic decisions and drive continuous improvement within the store team.

This role requires strong leadership skills with the ability to motivate others.