Job Description
POSITION SUMMARY: The Operational Excellence Program Manager will lead key initiatives within HR Operations, with a focus on operational excellence, scalability, and employee experience. The incumbent will be responsible for managing complex, cross-functional programs that enhance efficiency, driving process improvements, increasing automation, and ensuring alignment with organizational strategy and compliance standards.
PRINCIPAL RESPONSIBILITIES:
Lead and deliver enterprise-level HR programs focused on process optimization, systems integration, and service delivery improvement.
Define program strategy, objectives, KPIs, and success metrics to ensure clear alignment with HR and organizational priorities.
Develop and manage detailed project plans, including timelines, budgets, milestones, risks, and stakeholder responsibilities.
Implement process improvement frameworks to drive efficiency, eliminate redundanc...
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