Operational Excellence Senior Specialist

Overview

As a skilled and experienced Senior Specialist in 4PL Supply Chain Service Delivery with a strong focus on Operational Excellence, you are responsible for ensuring the highest service and data quality standards, managing performance reviews, and driving continuous improvement initiatives of assigned accounts. This role requires a proactive attitude, excellent problem-solving skills, and the ability to manage multiple tasks efficiently in an international environment.

Responsibilities

• Operational Excellence: Lead initiatives to enhance operational efficiency and effectiveness of assigned accounts.
• Process Improvement: Identify, develop, and implement process improvements to optimize operations and quality.
• Performance Monitoring: Monitor and analyze key performance indicators (KPIs) to ensure service delivery meets or exceeds client expectations.
• Performance Reviews: Manage regular performance reviews with Lo...