Job Description
We're looking for an experienced Operational Manager to oversee and optimize our daily operations, ensuring efficient service delivery and team performance. You'll be responsible for leading our operations team, implementing strategic improvements, and maintaining operational excellence across all our services.
Tasks:- Lead and manage the operations team to ensure efficient workflow
- Develop and implement operational strategies and processes
- Monitor and analyze operational metrics and KPIs
- Coordinate with other departments to optimize service delivery
- Manage resource allocation and budget planning
- Ensure compliance with company policies and industry standards
- Handle escalated operational issues and client concerns
- Prepare and present operational reports to senior management
- Mentor and develop team members
- 5+ years of operations management experience <...
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