Operational Performance Improvement Specialist

Job Overview

• The Operations Efficiency Specialist plays a pivotal role in driving data-informed decisions and optimizing operational performance.


• This specialist is responsible for analyzing and refining metrics to ensure seamless execution of operation strategies.


• They will work closely with partners to identify capacity gaps, assess root causes, and develop targeted solutions for improvement.

Key Responsibilities:

• Develop comprehensive analysis frameworks to monitor partner performance and inform strategic decision-making.


• Analyze data insights from partner operations to pinpoint areas for process enhancements.


• Collaborate with partners on implementation plans aimed at increasing their capacity utilization levels over time.​​