Job Description
Join Avanto - A Leader in the Furniture Industry
About Avanto:
Avanto is an innovative and forward-thinking company transforming the
furniture industry
through technology and a people-centric approach. We stand out for our cutting-edge solutions, exceptional service, and strong commitment to excellence, integrity, and innovation.
At Avanto, we foster an environment where employees can thrive both personally and professionally, promoting collaboration, continuous learning, and a results-driven culture. Our mission is to make a positive impact on the industry by driving change and continuous improvement.
Role Summary:
Serve as the primary point of contact for ensuring smooth service transitions and maintaining high customer satisfaction post-go-live. This role focuses on monitoring service quality, managing risks, and driving continuous improvement through customer insights.
Key Responsibilities
Customer Experience & Quali...
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