Operations & Customer Support Coordinator

We're looking for a versatile and service‑minded Operations & Customer Support Coordinator to strengthen a small, friendly team. This role is perfect for someone who enjoys variety, takes ownership, and likes combining customer interaction with practical and administrative tasks.In this position, you will play a key role in ensuring smooth daily operations. Your tasks will include:

• Handling incoming customer inquiries regarding orders, deliveries, and general support


• Managing the full return process: arranging pick‑ups, receiving and checking returned items, issuing credit notes, and coordinating internal follow‑up


• Preparing and organizing materials needed for external or internal activities


• Coordinating after‑sales service for products requiring repair: sending items to service partners, tracking progress, and ensuring timely return to customers


• Supporting the team with various operational and administrative tas...