Job Description

  • Monitor and analyze operational data to identify trends and areas for improvement.
  • Develop and implement process improvements to enhance service quality and efficiency.
  • Collaborate with cross-functional teams to ensure compliance with regulatory requirements.
  • Conduct risk assessments and develop mitigation strategies.
  • Analyze customer feedback and implement changes to improve overall customer satisfaction.
  • Identify and implement cost-saving initiatives.

Job Requirements

  • Strong understanding of BFSI operations and regulations.
  • Excellent analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and meet deadlines.
  • Strong communication and interpersonal skills.
  • Experience with data analysis and reporting tools.
  • Ability to maintain confidentiality and handle sensitive information.


Skills Required
Data Analysis, Reporting Tools, Customer Satisfaction, sensitive information

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