Job Description
- Monitor and analyze operational data to identify trends and areas for improvement.
- Develop and implement process improvements to enhance service quality and efficiency.
- Collaborate with cross-functional teams to ensure compliance with regulatory requirements.
- Conduct risk assessments and develop mitigation strategies.
- Analyze customer feedback and implement changes to improve overall customer satisfaction.
- Identify and implement cost-saving initiatives.
Job Requirements
- Strong understanding of BFSI operations and regulations.
- Excellent analytical and problem-solving skills.
- Ability to work effectively in a fast-paced environment and meet deadlines.
- Strong communication and interpersonal skills.
- Experience with data analysis and reporting tools.
- Ability to maintain confidentiality and handle sensitive information.
Skills Required
Data Analysis, Reporting Tools, Customer Satisfaction, sensitive information
Apply for this Position
Ready to join ? Click the button below to submit your application.
Submit Application