Job Description
Job Title: Operations Analyst-I
Job Location - New York, NY (Hybrid)
Duration - months
Team: Strategy & Operations
Reports to: Associate Manager, Product Operations
About the Role:
As the Product Operations Analyst, you will be the central operational owner for our key product partnerships. You will build and manage the end-to-end process for deploying partner hardware (, physical computers) to our clients, ensuring a seamless experience from the moment a deal is signed to the day the client goes live. This role is a unique blend of hands-on logistics, technical configuration, process design, and cross-functional coordination.
You will be responsible for creating a scalable, repeatable playbook for this critical part of our business, working as the primary liaison between our Revenue teams (Sales & Customer Success) and our internal operations.
Responsibilities:
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