Operations Analyst

Overview

Typical Day in the Role and responsibilities include reviewing and triaging goods/services intakes, directing requestors to the correct sourcing channel, and delivering daily support to contract owners globally to enable the source-to-contract process. This includes engaging with requestors and Sourcing Managers, ensuring compliance with procurement policy and SOPs, and maintaining data quality and service delivery according to OLAs.

Responsibilities

• Review and triage goods/services intake requests, directing requestors to the correct sourcing channel.
• Apply knowledge of procurement policy and SOPs to triage intake requests.
• Interact with goods and services requestors and Sourcing Managers to review and clarify intake requests; challenge requestors to route low value and low risk requests to existing suppliers.
• Advise requestors to follow mandatory requirements highlighted in the Self-Service Sourcing Guide when So...