Operations and Client Services Supervisor

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About the Position

Reporting to the Edmonton Business Manager, this role is responsible for the overall operation of the Grande Prairie location as well as the supervision of the local staff. The role is also responsible for all client service areas within the facility including sample receipt, login, shipping, and reporting services, as well as local laboratory operation. This is a key position that assists the Edmonton Business Manager in the overall operation of the location with respect to sales, customer relationships, client services, and local laboratory operation.

Specific Responsibilities

• Provide information to clients on depot & regional services, contacts and capabilities, etc.;
• Ensure that client communications are responded t...