Operations and Customer Support Assistant

To support the day-to-day operations of Green Coffee Collective by assisting with production, packaging, and dispatch from our Belfast warehouse, and to provide friendly, efficient support to customers via email and chat.

This role combines hands-on warehouse work with customer interaction, making it ideal for someone who enjoys physical work, solving problems, and being part of a growing, values-driven coffee business.

Although this role is initially for 10 hours per week, our plan is to increase this over the coming 6 months with a view to transitioning to a full-time contract if it suits the successful candidate.

Tasks

Operational Support (approx. 85%)

• Handle and move green coffee bags (up to 69kg) safely and efficiently.


• Break down bulk coffee into smaller packaging units (0.5kg–5kg).


• Label and prepare orders accurately for dispatch.


• Use warehouse tools and systems i...