Job Description

SUMMARY

The Implementation Operations Manager will direct start-ups of new sites and new customer onboarding into existing multi-client facilities, at a fast-growing third-party logistics (3PL) service provider. This role involves significant change management, managing operational execution, Customer Service and Client Relationships, training, efficiency, and safety during startups, ensuring a smooth handoff to site leadership. The Operations and Implementation Manager will additionally support RFP’s and support the US growth and new business opportunities. This position requires travel up to 75% of the time.

RESPONSIBILITIES

Startup and Implementation Leadership

  • Change management.
  • Project Execution: Lead startup operations, ensuring adherence to business plans, budgets, and timelines.
  • Customer Collaboration: Partner with customers to define and meet operational requirements, exceeding their expectations.
  • Process Desig...

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