Operations and Maintenance Support Engineer (L1) - with French

About AMS

Abertis Mobility Services, is a global leader in toll-based mobility solutions. With operations in the United States, Netherland, France, UK, Ireland, Puerto Rico, Chile, Canada, and Croacia, we deliver cutting-edge services and technologies for Road Authorities and Highway Concessionaires. Our 700+ employees across 10 countries work together to transform urban and interurban mobility worldwide.

JOB PURPOSE

The Operations & Maintenance (O&M) Engineer is responsible for providing 24/7 first- and on occasion, second-line operational support for roadside tolling services and associated systems. The role acts as the initial point of technical response for incidents and service requests, delivering first-time-fix where possible, performing structured fault diagnosis, and escalating complex issues in line with agreed SLAs and ITIL-based processes.

The position combines remote systems support, operational service m...