Operations Assistant

Esfera is one of Brazil’s most prestigious product studios, operating exclusively in the U.S. market, with a strong presence in California. With over 200 projects delivered and more than $50M raised for our clients, we combine design excellence with an ultra-accelerated development process.

We work in a dynamic, collaborative environment, building high-impact digital products for global leaders such as Microsoft, Google, and Meta. If you are driven by challenges, eager to work with cutting-edge technologies, Esfera is the place for you.

As an Operations Assistant , you will act as the right hand of the COO, supporting daily operations, client communication and administrative tasks. This role is focused on organization, follow-up, communication, and research. You will help keep processes running smoothly, ensure timely communication with clients, and support decision-making through organization and research.

• Manage the COO’s calendar and schedule meetings.
• Handle written communication with clients (email, LinkedIn, messaging apps) in fluent business English.
• Respond to inbound messages and follow up on conversations when needed.
• Take meeting notes and summarize key points and action items.
• Draft follow-up emails and internal or client-facing documents.
• Organize files, documentation, and internal processes.
• Conduct light research on market trends, competitors, and improvement opportunities.
• Support day-to-day administrative and operational tasks as needed.

• Fluent English (written and spoken - business level).
• Must reside in Brazil
• Excellent written communication skills.
• Strong organizational skills and attention to detail.
• Experience with administrative support, operations, or executive assistance.
• Comfortable working independently and managing multiple tasks remotely.

• Previous experience as an Executive Assistant, Operations Assistant, or Virtual Assistant.
• Familiarity with tools like Google Workspace, Notion, CRM systems, or task management tools.
• Experience supporting founders, executives, or leadership teams.

• Freelance Contract (PJ).
• Flexible Schedule: 8 hours/day (9 AM – 1 PM BRT fixed + 4 flexible hours).
• 100% Remote Work.
• Annual in-person team meeting.
• Direct Mentorship: Work closely with the COO and gain a front-row seat to scaling an international operation.