Operations Assistant

Summary About the position: This position is Non-appropriated Fund (NAF) and is located at the Banyan Tree Golf Course on Kadena Air Base, Okinawa, Japan. Responsibilities Reports directly to the Golf Course Manager. Assists with Golf operations and marketing, ensuring that recreational golf programs run smoothly while also attracting new participants and keeping current members engaged. Assists in supporting the daily operations of the golf course by overseeing marketing initiatives, event planning, merchandising, and administrative communications. Assists with workflow oversight, supporting front line staff, reinforcing operational standards, and fostering a professional, customer-focused environment. Assists with developing and managing social media content calendars, photo and video materials, writing branded copy, executing seasonal campaigns, and engaging with on line followers while tracking performance metrics. Monitors website updates, digital communications, newsletters, and analytics reporting to ensure consistent branding and effective outreach. Assists with planning and promoting tournaments, leagues, and special events, coordinating logistics, sponsors, vendors, and community partners, while maintaining detailed records and post-event reports. Assists with providing work directions to NF-I Recreation Aids and knowledge of safety regulations. Administrative responsibilities include drafting internal communications, updating SOPs and training documents, assisting with operational reporting, assisting with coordinating staff meetings and training sessions, supporting new employee onboarding, and preparing documents and presentations for leadership. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12869869 Requirements Conditions of Employment Qualifications Who May Apply: Open to those with SOFA Sponsorship only. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 01/27/2026 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents in Okinawa, Japan. Legal US residents must possess a social security number and be citizens of a NATO country. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicant must have strong interpersonal skills and the ability to communicate effectively with customers and the public. Must have administrative experience, including preparing reports, composing correspondence, and managing organized files. Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required, along with excellent written and oral communication skills for engaging with the public and all levels of management. The position also requires experience in cash handling and sales operations. Additionally, candidates must demonstrate progressive experience in golf operations and in one or more of the following fields: marketing, communications, retail, or business administration. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify. Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation. All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit. Probationary period may be required. Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible. Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement. Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest. LQA is not authorized. Post Allowance is authorized for Regular Full Time employment category. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.