Operations Assistant Manager

Overview

Job Title: Operations Assistant Manager

Location: Alabang

Shift: GY Shift | Full Onsite

Must have / Non-negotiables

• 2 years of pure INSURANCE EXPERIENCE (billing, account management, or policy servicing).

• Minimum 2–3 years of contact center experience, with at least 1 year in leadership role/supervisory

• Excellent analytical, communication, and documentation skills.

• Amenable to start on February 13th.

• Strong knowledge of insurance billing processes and ECC account management.

Qualifications

• Bachelor’s degree preferred; equivalent work experience accepted

• Excellent analytical, communication, and documentation skills.

• Proficiency in MS Office, QA tools, and CRM/contact center systems.

• Detail-oriented with the ability to identify trend...