Operations Assistant

Job Description: Amazon Support

Department:

Operations / Back Office Support

Location:

Mohali

Shift:

Rotational (24×7 coverage with flexible week-offs)

Job Summary

The candidate will be responsible for monitoring, updating, and maintaining work orders created by Amazon in the Insite system. Since work orders may be generated with limited or partial information, the specialist will retrieve complete and accurate details from Amazon’s platform and ensure all mandatory fields are correctly updated in Insite.

This role requires a high level of attention to detail, strong analytical skills, and the ability to work effectively in a 24×7 operational environment. The candidate will also manage real-time updates within the IFS platform to ensure data accuracy and consistency across all work orders.

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