Operations Associate

Job Description

• Greeting and welcoming guests in a friendly and professional manner. Fondly bid farewell to all guests exiting the Palace
• Engage each guest as a unique individual and listen attentively to their requests and questions
• Assist and advise guests to make purchases by recommending, describing and demonstrating products.
• Manage and maintain queue lanes, turn stiles, entrances and exits
• Sell tickets and retail products via a computerized Point of Sale (POS) system
• Collect payments/make change by accepting cash, vouchers, credit card, digital payments and listed foreign currencies
• Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
• Maintain awareness and adherence to company’s cash handling policies
• Maintain knowledge and awareness of ongoing promotions
• Provide pricing, promotion...