Job Description
**Operations Associate (Remote | Full-Time |**Monday-Friday**)**
**About the Role**
As an Operations Associate, you'll play a key role in ensuring our customers and internal teams can seamlessly use the platform. You'll collaborate closely with sales and customer teams to configure backend instances, manage demo environments, and support operational workflows that keep everything running smoothly. This role is perfect for someone detail-oriented who thrives in structured processes and enjoys making systems work efficiently.
**What You'll Do**
- Partner with sales and customer success to set up new platform instances and configure customer accounts in the backend.
- Manage demo environments, including setting up and shutting down instances as needed.
- Execute and maintain custom configurations for both internal and external use cases.
- Follow operational workflows to ensure accuracy, consistency, and timely delivery.
- Support process improvements by identifyin...
**About the Role**
As an Operations Associate, you'll play a key role in ensuring our customers and internal teams can seamlessly use the platform. You'll collaborate closely with sales and customer teams to configure backend instances, manage demo environments, and support operational workflows that keep everything running smoothly. This role is perfect for someone detail-oriented who thrives in structured processes and enjoys making systems work efficiently.
**What You'll Do**
- Partner with sales and customer success to set up new platform instances and configure customer accounts in the backend.
- Manage demo environments, including setting up and shutting down instances as needed.
- Execute and maintain custom configurations for both internal and external use cases.
- Follow operational workflows to ensure accuracy, consistency, and timely delivery.
- Support process improvements by identifyin...
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