Operations Associate

Operations AssociateWe are seeking a detail-oriented and proactive Operations Associate to join our growing team and help optimize our operational processes, strengthen partnerships, and drive efficiency across the business.Key Responsibilities:Coordinate pre-shipment preparation, carrier bookings, cargo pickup, and delivery schedules. Create and track real-time capacity on the company platform and proactively updating carrier and marketplace data to ensure accuracy and transparency.Resolve operational issues such as delays, customs hold, and cargo damage in compliance with protocols.Maintain and update shipment documentation, AWBs, and Proof of Delivery records.Generate KPI dashboards and operational reports to track performance and reliability.Support business growth through SWOT analysis and market expansion initiatives.Draft press releases and coordinate with PR partners to enhance brand visibility.Streamline workflows by semi-automating operational processes.Qualifications

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