Operations & Client Relations Director – Transportation & Logistics

Operations & Client Relations Leader – Transportation & Logistics

Location: Monterrey, Mexico

Job Overview

Beyond operational excellence, this role has a strong mandate to drive growth within existing client accounts, expanding business opportunities by leveraging service performance, proactive engagement, and strategic capacity planning. The ideal candidate will be a strategic thinker with a deep understanding of supply chain management, logistics, and carrier management, as well as proven ability to cultivate and expand client partnerships in close collaboration with Sales, Account Management, and Carrier Sales teams.

Responsibilities

• Collaborate with senior management to develop long-term strategies for operations and account expansion.
• Partner with Sales, Account Management, and Carrier Sales teams to identify opportunities for organic growth within current accounts, maximizing share of wallet.
• Provide ac...