Operations Command Centre (OCC) – Network Engineer Tier 2

Overview

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam? We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!

About The Role

We’re seeking technically skilled professionals who thrive in dynamic environments, are passionate about delivering exceptional customer service, bring a proactive, solutions-driven mindset to every challenge, and embody the following values and behaviours:

• Proactive and Detail-Oriented: You’ll manage and communicate incidents and changes using the Customer’s ITSM tool with precision and accountability.
• Collaborative: You’ll work closely with both the Vocus OCC and CRM teams to resolve issues and implement changes efficiently.
• Resp...